![]() While PayPal’s invoice scam can come from an authentic source, having an expert cybersecurity team can uncover the fraud and respond to it quickly to minimize the chance of damage. They can integrate spam email protection, monitor for outside threats, and provide staff awareness handouts. Once the customer clicks the Pay Invoice button, hell be able to pay the invoice online via a payment page set up by Paypal. Managed security service providers (MSSPs) like ITonDemand can provide frontline defense for business solutions. Contact the company directly through the helpline listed on their website. ![]() When in doubt, don’t use the phone number in the invoice. That means paying attention to details like invoice number, billing address, writing errors, and abuse of the seller note section. Scam invoices can appear authentic because they’re sent through their official payment request system. It is difficult to avoid something you don’t know exists, so being aware of PayPal invoice scams is one of the best ways to prevent them. As a solution to the fake problem, the seller also claims to be PayPal Help Desk and offers a number where they’ll attempt to scam anyone who didn’t pay the invoice upfront. The seller’s note does not describe what was purchased and acts as if the payment has already been sent, which can create that urgency. While it’s fully readable, it presents below average compared to what you would expect from a company the size of Coinbase Corporation.Ī common tactic scammers use is to create false urgency, which makes the target more likely to make a mistake. The seller’s note shows odd capitalization, spacing, sentence phrasing, and other quirks. The name “coinbase” not being capitalized at the top is informal. There are several grammar and formatting errors based on what was inputted by the scammer. That can also apply to other types of scam emails. While showing your full name doesn’t always mean it’s a legitimate request, in this case, it means it’s being sent to the email address by someone who doesn’t have that information. The issues start showing once you take a closer look.Īt the top, it says “PayPal User” instead of the account owner’s name. It came from their standard email address, has clickable links to appropriate areas on their website, and even mentions phishing and fraudulent email awareness at the bottom. The email we received, seen above, appeared to be an invoice from PayPal.
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